Shipping policy

Where we ship

GlowGirls Beauty currently ships to [SHIPPING REGION].

Processing time

Orders are packed and dispatched within [1-2] business days. Orders placed after [CUTOFF TIME] or over a weekend are processed on the next business day.

Delivery times and cost

Standard delivery: [X-X] business days. [$X], and free on all orders over $75.

Expedited delivery: [X-X] business days. [$X].

Delivery estimates run from the date your order is dispatched, not the date you place it. Delivery times may be longer during promotional periods and public holidays.

Tracking

You will receive a tracking number by email as soon as your order ships. If your order has not arrived within [X] days of that email, please contact us and we will investigate with the carrier.

Incorrect delivery addresses

We can only change a delivery address before an order has been dispatched. If you have entered the wrong address, contact us immediately at [SUPPORT EMAIL] and we will do everything we can to correct it. We are not able to recover orders delivered to an incorrect address supplied at checkout.

Lost or damaged parcels

If your order arrives damaged, email us at [SUPPORT EMAIL] within [X] days of delivery with your order number and photographs of the damage, and we will arrange a replacement or refund.

Duties and taxes

Any customs duties or import taxes on international orders are the responsibility of the recipient.

Questions

Contact us at [SUPPORT EMAIL] and we will respond within one business day.